American Towman
800-732-3869
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Show Director:
Tommy Anderson, 1-800-832-3869
toanderson@towman.com
 
Henri "Doc" Calitri, 1-800-732-3869 x 220 dcalitri@towman.com
 
Exhibit Sales:
Tess Anderson, 1-800-832-3869 towexpo@yahoo.com
 
Dennie Ortiz, 1-800-732-3869 x 213 dortiz@towman.com
 
Ellen Rosengart, 1-800-732-3869 x 203 erosengart@towman.com
World's Largest Tow Show!
Over 200 suppliers and 800 exhibits inside the Baltimore Convention Center.
Products and services for Towing, Transport, Recovery and Road Service will be on display and for sale at the manufacturer and distributor booths: wreckers, carriers, trailers, chassis, service trucks, as well as products and services that will surprise you! Elevated incident lights, specialty ramps, specialty call provider…
All the motor clubs and call providers are there, 20 in all! It’s a great opportunity to shore up relationships and begin new ones with national dispatchers. There are dispatch, impound, and bookkeeping systems just for towing operations. You’ll be able to compare them all on the show floor!
 
Looking to streamline lien processing? There are several companies on the floor who can help you.
Looking to finally get on board with GPS? AT Expo has several providers showing their systems on the show floor.
Looking to purchase a tow truck? There are several financing companies on the exhibit floor who can approve your credit for purchase on the spot.
Among the 800 exhibits you’ll see the world famous Towman Monument, the American Towman Chopper inside the Jerr-Dan Diner and the world’s biggest towing-theme mural: Lifelines, the Towing Industry on Canvas.
 
The Baltimore Convention Center is packed for the 25th Anniversary American Towman Exposition. This is "the Mother of all AT Expos."
2012 AT Exposition Exhibitors
1-800 Rescue 911
AAA
AASP/PA
Access Tools
Advantage Funding
AGERO
AHT Automotive
all-grip Vehicle Recovery Sys.
Allstate Roadside Services
AMBEST
Amdor
American Towman Magazine
American Towman Standards Authority
American Towman TV
American Truck Technology
AmeriDeck
Anchor Graphics
ARI Hetra
Astralease Associate
Atlantic Emergency Solutions
Atomic LED
Auto Data Direct
Automotive Training Institute
Autow Diecast
AW Direct
B/A Products
Bad Dog Tools
Bailey's Towing Accessories
Batch Out
Beacon Funding
Beacon Software
Blades Tow Right
Calvan
Car-Part.com
Century Wreckers
Chester Point
Chevron
Clean Planet Enterprises
Code 3
Comeup USA
Commercial Safety Services
Convoy Safety Technologies
Copart Auto Auctions
Crouch's Wrecker & Equip. Sales
Custer Products
Custom Werks Graphics
Dangelo Auto Body
DewEze Mfg.
Dual-Tech
DudaMobile
Dynamic Towing Equipment & Mfg.
East Penn Sales
Excel Sportswear
Extreme Toys
Federal Signal
Flash Equipment
FleetDown
FleetNet America
Flitz International
Ford Commercial Truck
Free State Nam Knights
Gaither Tool Company
GEICO
GJ Sullivan
GM Fleet/Commercial
Gwinnett Place Ford Lincoln Mercury
Hale Trailer Brake & Wheel
Hanscon K.
Harrison Hydragen
Heil Trailer International
Hella
Hino Motor Sales U S A
Holmes Wrecker
I Tow In
IGTC - McManus Peard Gesl
In The Ditch Towing Products
Industrial Netting
InSight USA
Insurance Auto Auctions
Int'l Hall of Fame Museum
Integrated Veh. Equip. Leasing
Intek Leasing
Jerr-Dan Corporation
Junk my Car
Keyless Ride
KOLO DBS
Landoll Corporation
Lift And Tow
Lodar / Skidmore
Lynch Chicago
MAI Media Group LLC/dba Eye3Data
Magic Massage
Martens Johnson Insurance
Matheny Motor Truck
Matjack International Wreckers
Mfr Express
Mid-Atlantic Rescue / TOMAR
Miller Industries
Minimizer
Muncie Power Products
Nation Safe Drivers (NSD)
National Automobile Club
National Insurance Brokerage/NY
National Interstate Insurance
National Motor Club
Navistar Inc. / International Truck
NBB Controls
NGVAmerica
NRC Industries
Ochoa Roadrunner Products
OMG National
Penny Pockets
Pep Express Parts/Pep Boys
Permco Hydraulics
Phoenix USA
Photo Card Specialists
Pierce Sales
Pillow Protection Corporations
Poly Bilt Body
PowerArc
Powerhouse Industries
Prime Industries
Pro-Vision Video Systems
Progressive Commercial Insurance
Progressive Platforms/Wyless
Purpose Wrecker
Quest Towing Services
R-O-M
Race Ramps
Ram Trucks / Chrysler Fleet
Ramsey Winch
Ranger SST
RC Industries
Recovery Billing Unlimited
Ricky’s Sales & Service/UD Trucks
RMP Powertrain Solutions
Road America
Robert Young's Wrecker Sales
ROI Protective Tapes
Rontan Signals
RP Recovery Solutions
Rush Towing Systems
Safety Vision
Savatech
Slick Top Solutions
SoundOff Signal
Sovereign Bank / Santander
Spartan Safety Supply
Specialty Vehic. & Equip Funding Group
Speed Tech Lights
Square
SSCS/Digital Dispatch
Star Headlight (Signal Veh. Prod)
Steck Mfg.
Stertil-Koni, USA
Summit Truck Equipment
Super Springs Int'l
Superior Signals
Superwinch
Susquehanna Wire
T. R. A. A.
Talbert Mfg.
TCF Equipment Finance
Tech International
Teletrac
The Insurance Professionals
TIS / Transportation Info Systems
TOM TOM
Tow Canada
Tow and Equipment Magazine
TowIndustryWeek.com
Tow Times
Towing.com
Towingnearyou.com
TowLot.com
towPartners
Tow Professional
TowProgram.com
Tow Trucks Magnets
towXchange
Trackable Response
Tracker Management Sys.
Trail-Eze / Dakota Mfg.
Transit Pros
Travis Barlow Insurance
Truck Country
Tulsa Winch
UIS Brokers East
USAC / MD
Velvac
Vulcan Equipment
Warn Industries
West End Service
Whelen Engineering
Will-Burt Company
Wireless Links
Worldwide Equipment
WreckMaster
Zip's Truck Equipment
Zone Defense
American Wrecker Pageant
World-Class Wreckers Compete for Silver Trophies
Open Saturday & Sunday adjacent to Exhibit Hall
It doesn’t get any better than this! The most magnificent trucks on the planet and the men and women who gave them their character. The American Wrecker Pageant, sponsored by Dual-Tech, is a world-class display of the industry’s finest tow trucks. From custom levers to chrome accessories, magnificent graphics and plenty of attitude, the Pageant is a true piece of Americana. Winners are chosen by a dual voting process that involves judges and attendees and an electronic ballot box that allows only one vote per company.
There are eight classes in the competition, including vintage and the Champion class introduced last year. The Champion Class achieves two goals: it opens up competition so that all classes will have new winners each year, and at the same time, creates an elite class for last year’s winners to compete in. This year’s Champion Class will have trophies for both light and medium/heavy duty entrants.
Track 1: Police Towers
Model 21st Century Dispatch Center - Friday 8:30am
The cost and efficiencies of todays state-of-the-art dispatch center, showcasing the towing industry’s newest command center. Jeremy Procon, Interstate Towing.
 
Accident Remediation - Friday 9:30am
Make accident cleanup a profit center using the right equipment, training, and effective procedures in billing and collections. John Borowski, Police Towers of America.
 
Preserving Evidence at the Accident Scene - Friday 10:30am
Learn why proper tow and recovery techniques are critical to criminal prosecutions relating to the chain-of-evidence. Randy Resch, AT Magazine.
 
Corporatizing the City Contract - Saturday 10am
Single source companies are coming in to cities and competing against the rotation system. Jim Taylor, Auto Data Direct.
Track 2: Motor Clubs
Improving Your Customer Service Experience - Sunday 9am
Improve how your customer satisfaction with recommendations to help your company achieve a professional image. Chris Griffin, Road America.
 
How to Succeed with Motor Club Work - Sunday 9am
This seminar will show you how to work with motor clubs and profit. Dan Messina, Our Way Media.
Track 3: Recovery
Recovery Theater - Friday 5:10pm, 7pm, 10pm
This legendary trainer critiques challenging recoveries on the big screen,
some successful and some that go awry. Tom Luciano, Miller Industries.
 
Incident Classification - Saturday 9am
Police Towers of America introduces a revolutionary incidentclassification system with billing guidelines. John Borowski, Police Towers of America.
 
Testing Your Snatch Block IQ - Saturday 8am
Calculate loads on the snatch blocks, anchors and rigging through the understanding of the theories behind the multiplication or redirection of force. Terry Abejuela, AT Magazine.
 
Team Communication on the Scene - Saturday 10am
Hand signals to "Sonetics," WreckMaster discusses basic communication protocol.
 
Scooby's Mystery Theater - Friday 8:30am
A theatrical review of air cushion jobs around the globe. Howard Egan, Matjack.
 
Bus & Coach: Techniques & Attachment Choices - Saturday 9am
Challenges of hooking up high-end buses and coaches.
Tom Luciano, John Hawkins, Miller Industries.
Track 4: Tow Management - Part 1
Positive Employees, Positive Customers - Saturday 8am
Implement techniques of positive communication to your employees, so they stay positive with your customers. DJ Harrington, Tow Doctor, Phone Logic.
 
Fleet Performance and Profit - Friday 10:30am
Build a tow truck and fleet to meet the tow performance you are targeting. Shane Coleman, Jerr-Dan Corp.
 
Increasing Profits and Tips - Sunday 10am
Raise the bar in quality service; keep customers talking about you and add more tips to the tow truck operators' pockets. Dave Lambert, North American Towing Academy.
 
Operational Productivity - Friday 6:10pm
Integrating processes between dispatch and drivers – from call taking to clearing calls; equipping dispatchers and drivers with tools that enable more calls per driver each month. Jim Shellhaas, Ranger SST.
Track 4: Tow Management - Part 2
Don't Be Blind Sided by Tow Risks - Saturday 8am
This interactive session will highlight best risk management tow practices that you can manage and use to protect the business you’ve worked so hard to build and maintain. Michael Harding, Markel Insurance Company.
 
Dispatch 101 - Sunday 9am
Learn some new tricks and old tricks designed to improve your business and create repeat customers. Conducted by Dave Emmons, ProDispatch Service.
 
Office Management - Friday 10:30am
Efficiencies and savings. J. Weaver, Tracker Mgmt.
 
Repo 101 - Friday 9:30am-11:30am
Procedures and products to maximize profit in repo work. Mark Lacek, Commercial Asset Solutions.
 
Rotator Economics - Friday, 9:30am
How the Rotator generates opportunities and profit. Bob Fouquette, Big Wheel Towing.
Track 5: Impound Management
Don't Crush Your Cash - Sunday 10am
Learn how to buy and sell lightly damaged, high mileage, repossessed and abandoned vehicles at auction with a combined live and live-online bidding auction platform. Ray Rodecker, IAA Insurance Auto Auctions.
 
Assets and Liabilities - Saturday 9am
Know the real value of the assets in your impound yard and reducing their liability through online auctions. Brandon Richard, TowLot.com.
 
The Story After The News: Famous Tow Calls - Saturday 10am
Why was the driver who impounded O.J. Simpson’s white Bronco on the hot seat at O.J.’s murder trial? Important legal implications in the impounding of vehicles. Mike McGovern.
 
Supreme Court Decision: Dan’s City Auto Body - Friday 9:30am
M. McGovern dissects the recent Supreme Court’s decision which applies to all impounded vehicles.
Track 6: Technology
Talkin' Profitability - Saturday 10am
How to track performance to increase your bottom line. Shon Allen, SSCS-Digital Dispatch.
 
Finding Value in Online Mobile Marketing - Sunday 10am
Lean how to make the best online mobile marketing decisions for your company. Dennis Wencel, Tow Program.
 
Your On-Line Reputation - Sunday 10am
Review your web presence and reputation and how to handle the bad and leverage the good! Receive a free comprehensive Reputation Report and Analysis of your business for review. Mike Rappaport, OMG National.
 
Using GPS Intelligence - Friday 8:30am
Tow operators can increase visibility and control over their business to increase profitability. Matt Gunzenhaeuser and Matt Curtis, TomTom.
 
Leading With Video - Friday 5:10pm
Get on the first page with Google with highly coveted keywords! Jesse Lubar, OMG National.
 
“Smart” Phone Add-Ons - Saturday 9am
Learn about the latest SmartPhone attachments you can use to make your office more mobile and life easier right from the cab of your truck. Todd Althouse, Beacon Software Co.
Rotator Training
Lead by WreckMaster instructor Bruce Campbell.
Fee: $595

Rotator Training is a classroom/hands-on component of the new WreckMaster 8/9 R course. You do not have to be WreckMaster Certified to participate. Class size limited. Outdoor training session takes place in Camden Yards/Ravens Stadium parking lot.
 
12 hours: Thursday, 8am–5pm & Friday, 8am–noon
 
Test results/certificate Saturday at WreckMaster booth.
 
Recovery Billing Course
Lead by Bob & Eric Fouquette
of Recovery Billing Unlimited
 
Fee: $1650, includes two company personnel,
the Boss and billing clerk.

This is the famous course that teaches you how to charge the value of recovery work and collect from insurance co’s.
 
Course covers:
• Remediation of the Accident Scene
• Proper way of writing recovery invoices
• Billing liability Insurance
• Billing for vehicles that only have property damage coverage
• Obtaining payment from insurance companies

8 hours: Saturday, 8am–noon & Sunday, 8am–noon
 
Bull & Pig Roast–Miller Rocks
Friday, 7–10pm - Hard Rock Cafe

Miller Rocks on Friday Night at the Hard Rock Café, sponsored by Miller Industries, has been a tradition at AT Expo for 11 years. There’s nothing like it as towing professionals take over the Hard Rock Cafe. It’s first come first serve for the Bull & Pig Roast, but the party keeps on playing! Whether you’re inside the Hard Rock or out in the Miller tent by the water, you’ll chill out like never before!
 
Great food, live music, magic, and more!
Calitri’s Cuba
Friday, 9–11pm - Power Plant/Luckies Tavern

For towing professionals who enjoy a fine cigar or who just love having a great time, join us at the Power Plant and Luckie’s Tavern for the traditional cigar smoker, Calitri’s Cuba, sponsored by Lift and Tow and Sava-Tech. Smoke premium cigars with towers from the U.S. and around the world. One complimentary hand-rolled cigar for each participant who advance registers.
 
Note: Smoker takes place under the roof of an outdoor heated patio in the center of all the action at the Power Plant. So the ventilation is great.
International Feast
Sunday, 4pm - adjacent to Pageant Hall/Balt. CC

Here’s what Mr. Industry, John Borowski, said about last year’s Feast: "I’ve never seen a feast as grand and diverse as this! I need to get a hold of whoever supplied the Bavarian sausages." Sunday’s International Feast features cuisine from many countries, including American favorites, Roast Suckling Pig and Beef Brisket. Plus German/Bavarian Sausages, Mexican Tamales, and more!
 
The Int’l Feast gives attendees the opportunity at show’s end to wind down with new and old friends, and celebrate being part of the world’s greatest service industry! Check off Int’l Feast if you are serious about being there for the Finale, and serious about eating!
Academy Breakfasts
Friday, Saturday, Sunday mornings

Hot breakfasts are complimentary for American Towman Academy Passport holders outside the seminar rooms at the Baltimore Convention Center. We call it food for thought.
 
Hey! It’s also a great time to network with other towing professionals, compare notes, tell war stories, and make new friends.
American Towman Welcome Cruise
Spirit Cruise - $55 per head through advance-registration.

American Towman adds comedic hospitality to its Welcome Supper Cruise with Jimmy “The Real Deal” Shackleford. The Real Deal has worked some original humor just for towing professionals.
 
So join your peers for a supper hospitality-buffet cruising the Inner Harbor Thursday evening. Get the lay of the land from the water; enjoy Baltimore’s city-scape.
ACE Reception
A great time to network with peers and motor club representatives.

Tow Companies nominated by motor clubs and call providers for service reliability and service excellence qualify for the Towman ACE award. Recipients receive certificates and presss release mailed to their local newspapers. ACEs who attend AT Expo receive the 2013 ACE Buckle.
Towman 500
America's 500 oldest towing companies will break bread Saturday for lunch in the Convention Hall adjacent to the American Wrecker Pageant.
DC Recovery Luncheon
Celebrating towing’s legendary trainer, Donnie Cruse, this unique conference Friday at noon dissects and critiques the winning recoveries of the Donnie Cruse Memorial Awards. Die-hard recovery engineers welcome.
Festival Night
$55 ticket includes dinner.Saturday, 7pm, Renaissance Hotel

If you are a towing professional who takes pride in what you do, you want to be at Festival Night; the meal, the camaraderie, the American Towman Medal Ceremony that puts a spotlight on the risks towers take and the heroic acts they perform.
 
Festival Night also features Howl at the Moon and the Dueling Pianos! Great interactive entertainment and world reknowned.

This is a moment you will never forget, a moment to share with your loved ones and, or, your towing team; the March of the Heroes, the Salute from the Towman Order, and the singing of the Towman Ballad–The Road Calls, by Mike Corbin.
 
American Towman Hotels
View from AT Expo’s headquarters hotel
Rennaissance Harborplace Hotel

 
All AT Expo Hotels are situated in close proximity to both the Inner Harbor and Baltimore Convention Center. Group rates listed here have been negotiated by show management for AT Expo attendees and exhibitors only.
 
The American Towman Exposition Headquarters, Renaissance Harborplace Hotel, offers free shuttle service to the Convention Center. Expo guests receive 10% off all food/meal and gift purchases and special drink discounts. The following events take place at the Renaissance: Festival Night, Order of Towman Ceremony, Captains of Industry Conference, Back Room Exhibitor Hospitality.
 
All AT Expo hotels listed on the registration page will sell out! If you need accomodations, choose your hotel and advance register now!
 
Secure hotel rooms exclusively through AT Expo Registration - Go to Online Registration.
Rennaissance Harborplace Hotel • $172 Sgl/Dbl
Headquarter Hotel
 
The American Towman Exposition Headquarters, Renaissance Harborplace Hotel, offers free shuttle service to the Convention Center. Expo guests receive 10% off all food/meal and gift purchases and special drink discounts. The following events take place at the Renaissance: Festival Night, Order of Towman Ceremony, Captains of Industry Conference, Back Room Exhibitor Hospitality. 4-Star, rooms w/harborview, fitness center, restaurant/bar, connected to Mall. Three blocks from Conv. Ctr. Complimentary Internet. Towmen Specials when you show your badge.
 
Renaissance Baltimore Harborplace Hotel sits poised overlooking downtown Baltimore's famous Inner Harbor. You'll find our hotel’s staff is knowledgeable and ready to help you discover the rich character of their hometown. Referred to as Charm City, Baltimore offers a diverse palette of exploration. Baltimore's character is a result of its rich history, once the second largest port of entry for immigrants to the U.S., it remains a city of neighborhoods. One of the most popular areas in downtown Baltimore is the city's main commercial district, home to Camden Yards, Baltimore Convention Center, National Aquarium, and host to the annual Baltimore Grand Prix races.
Sonesta Harbor Court • $159 Sgl/Dbl, $179 T
The Royal Sonesta Harbor Court Baltimore offers an elegant hotel in a beautiful location on Baltimore's scenic Inner Harbor.
 
Overlooking the picturesque waterfront, our Inner Harbor hotel is within walking distance of the business district and many popular Baltimore attractions in "Charm City." This Four Diamond hotel displays a timeless elegance and refinement that guests expect of a world class hotel.
 
The views of the waterfront are clearly visible from a pair of dining outlets. Brightons restaurant offers daily breakfast and afternoon tea on Friday and Saturday, while Explorers features regional cuisine for lunch, dinner and late night cravings. if you are on the go, Formula Espresso is a great place for coffee, soft drinks, or light prepared foods such as salads, wraps and sandwiches.
Marriott Inner Harbor • $172 Sgl/Dbl
One block from Conv. Ctr., fitness center, restaurant. Complimentary Internet. Towmen Specials when you show your badge.
 
Baltimore Marriott Inner Harbor at Camden Yards is centrally located in the heart of Baltimore. Sports enthusiasts will enjoy our impressive Inner Harbor hotel's close proximity to Oriole Park at Camden Yards and the Ravens' M&T Bank Stadium. Located on the west side of the Inner Harbor, our hotel provides easy access to all major highways, as well as BWI Airport. With Annapolis, the Chesapeake Bay and Washington, DC nearby, our Inner Harbor, Baltimore hotel’s location is perfect for weekend getaways and family vacations. Our distinctive hotel offers 18,600 square feet of flexible, state-of-the-art meeting space, ideal for conferences and wedding receptions large or small. Additionally, the hotel features 23 event rooms, breakout rooms and a Grand Ballroom that seats up to 800 guests. Our spacious guest rooms, delicious on-site restaurants and state-of-the-art fitness center make us a leader among Baltimore Inner Harbor hotels in style and service.
Days Inn Inner Harbor • $127Sgl/Dbl
Across from Convention Center, bar & grill, fitness center.
 
Each room in our non-smoking hotel features free Wi-Fi Internet access, a microwave and refrigerator, and handicapped-accessible rooms are available. In the morning, rise and shine with a free USA Today then make a splash in our seasonal outdoor pool. Our hotel is located next to a secure parking facility and nightly parking fees apply. Please ask our friendly staff for details. For your convenience, laundry and valet services are available, and kids 17 and under stay free with an adult.
Sheraton Inner Harbor • $175 Sgl/Dbl, $195 T
One block from Conv. Ctr. with a catwalk, indoor pool, fitness center.
 
Sheraton Inner Harbor Hotel surrounds you with the best of Baltimore. Connected to The Baltimore Convention Center and steps from the magnificent Inner Harbor and Oriole Park at Camden Yards, we are convenient to everything that makes our city so wonderful.
Holiday Inn Inner Harbor • $135 Sgl/Dbl
One block from Conv. Ctr., indoor pool, fitness center.
 
Located in the same spot it was crafted on nearly 50 years ago, the Holiday Inn Inner Harbor hotel is rooted in the city’s culture and offers a unique place to lodge within minutes of lively Inner Harbor. Perfectly situated near Baltimore Washington International Airport, Baltimore Convention Center, M&T Bank Stadium and several top Baltimore area hospitals such as John Hopkins and University of Maryland Medical Center, you’ll never be more than a short walk or drive to your next desired destination in the city.
Radisson Plaza Lord Baltimore • $119 Sgl/Dbl
Three blocks from Conv. Ctr., bar & grill, fitness center.
 
Housed in a stunning Art Deco building located in the heart of downtown Baltimore and just three blocks from the famous Inner Harbor, the Radisson Plaza Lord Baltimore Hotel features complimentary services such as high-speed wireless Internet access, shuttle service to Johns Hopkins, a Fitness Center and a Business Center. Guests at our Baltimore, MD hotel also enjoy the convenience of on-site dining and easy access to several attractions, including the National Aquarium and Camden Yards. Stay at the Radisson Plaza Lord Baltimore hotel in the Business District, and you'll see what makes us one of the best Baltimore Inner Harbor hotels.
Hilton Baltimore • $192 Sgl/Dbl, $222 T
Next to Conv. Ctr. with a Catwalk, pool, fitness center.
 
Welcome to Hilton Baltimore, a AAA Four Diamond hotel. Enjoy contemporary accommodations 15 minutes from Baltimore Washington International Airport and located in downtown Baltimore's Inner Harbor district, a prime business and cultural area in Baltimore, Maryland. Hilton Baltimore is a premier meeting and convention hotel, directly connected to the Baltimore Convention Center. Guests can enjoy the hotel’s prime location next to Oriole Park at Camden Yards, M&T Stadium, home of the Baltimore Ravens; and the University of Maryland Medical Center.
Hyatt Regency • $170 Sgl/Dbl, $195 T
One block from Harbor and two blocks to Conv. Ctr., fitness center.
 
Treat yourself to an exceptional experience along the waterway when you stay at our AAA Four Diamond hotel on Baltimore's picturesque Inner Harbor. Host weddings, parties, or business events in our unique meeting space. Our urban contemporary hotel offers a luxury gateway to "Charm City". Impress your guests with an event in the remarkable Pisces lounge, a luxury venue that overlooks the Inner Harbor. Catch an Orioles’ game at Camden Yards, visit museums and historical sites, or explore the wonders of the Inner Harbor.
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